Module 1 offers language training in intercultural law enforcement settings on the roads.
A needs analysis carried out as part of the Vocal-in-Need project found that security personnel see the main challenges in communicating the rules, explaining the procedure of police actions and the consequences of not complying with regulations. They feel that additional training is needed to avoid misunderstandings which could lead to critical situations.
As state representatives they normally use official language containing complex standard phrases which could be difficult to understand for people with insufficient knowledge of the respective language. Module 1 offers a set of phrases which modifies the complexity of the official language for usage in a situation with foreign nationals. Module 1 is for practicing communication at the levels A2-B1 of the Common European Framework of Reference for languages. The Country-Specific Section contains some complex standard phrases which are used by the police in the respective countries and could provide additional language training on the CEFR level B2 . (https://www.coe.int/en/web/common-european-framework-reference-languages /)
The objective of Module 1 is to develop skills in:
- initiating a conversation and giving the reason for the contact;
- explaining police actions in situations which occur on the road and involve different kinds of vehicles;
- using questioning techniques to clarify the situation;
- giving the clients the information necessary to deal with the consequences of the incident and police actions;
- reassuring the client and creating a basis for cooperation;
- using firm and friendly language to tackle difficult clients.
Police actions are based on national laws therefore there are differences in police procedures in different countries. As Module 1 was created by a German project partner the three scenarios use situations typical for the German setting.
- “Traffic Check” in which a learner practices how to:
- introduce themselves;
- explain the reason for stopping someone on the road;
- reassure the client;
- explain the consequences of the offence.
The scenario demonstrates the standard procedures of a traffic check unfamiliar to a foreign national and shows how to bridge the gap between different expectations using appropriate vocabulary.
- “Cycle Theft” in which a learner practices how to:
- explain the reason for a contact;
- inform someone of their rights;
- seize an item;
- explain the procedures to a person accused of a crime;
- deal with a difficult client.
- “Road Traffic Accident” in which a learner practices how to:
- deal with a road traffic accident when a stationary vehicle is involved;
- check the relevant documents;
- obtain the relevant information;
- breathalyse a person;
- explain police-related vocabulary;
- give advice.